Covid-19 Policy

We are doing all we can to reduce the risk and the spread of COVID-19. We ask that our customers respect this and co-operate where possible.

Covid-19 Disinfection Service

We are offering a rapid disinfection service for commercial and domestic clients who have been contaminated with COVID-19.

Things You Need To Tell Us Prior To Move

  • It is important that you let us know the following information before our team arrive:
  • Have you or anyone in your property tested positive for COVID-19 in the past 14 days?
  • Have you or anyone in your property shown symptoms of COVID-19 in the past 14 days?
    • If yes, have they been self-isolated and recovered?
  • Is there anyone in your household who is considered high risk?

Things You Should Do On Move Day

  • Any pets such as cats and dogs are to be kept away and not present whilst moving.
  • We ask customers to remain in another room, garden, car, away from the property altogether whilst the move is taking place. If isolation is not possible then to be at least 2 meters from the staff at all times.
  • Ideally have your property disinfected by wiping down surfaces, furniture and boxes using 70% alcohol wipes.
  • Have windows open in every room to ensure good air flow throughout the property.
  • Allow the removal team washing facilities.
  • Please do not offer refreshments.
  • If you have the relevant PPE then to use it at all times whilst our staff are in your property.
  • Please do not have visitors whilst the move is taking place.

What We Will Do On The Day

  • All vehicle cabs, tools and equipment to be wiped down using alcohol wipes prior to leaving and on completion of a move/ day.
  • Wear PPE:
    • Masks
    • Gloves
  • We will bring plastic covers to protect your mattresses and some large items.
  • Make sure hands are washed on a regular basis.
  • If washing facility not available the team are equipped with sanitising gel.
  • Maintain a 2m distance from other members of staff and customers.
  • Use buddy up system and only carry furniture with the people you have already carried with.

testimonials

What Our Clients Say

We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated

BAR Membership number: T071

Free Home Survey